Reference

How rajajav Handles Your Personal Data

This privacy policy sets out exactly what data we collect when you open an account, deposit via DANA, OVO or GoPay, or contact our support team.

Account data protectionDANA, OVO, GoPay wallet dataCookie and device dataYour right to access and deleteContact us to request changes

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HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use industry-standard SSL encryption on every connection between your device and our servers, so data moving from your OVO or GoPay wallet to your account balance travels over a protected channel. Cookie consent is collected on first visit and you can change your preferences at any time from the footer link. We do not share your personal data with third parties for their own marketing purposes. Data retention follows a defined schedule — active account data is kept for the life of the account, while closed-account records are held only as long as legally required.

SSL Encryption

Every login, deposit and withdrawal — including those via DANA and GoPay — travels over SSL-encrypted connections. No plain-text data is sent between your device and our servers.

Cookie Controls

We use functional and analytics cookies. You can review and update your cookie consent through the preference centre linked in the page footer at any time.

Data Retention Schedule

Active account records are retained while your account remains open. After closure, we keep only what local law requires, then delete remaining personal data on schedule.

No Third-Party Marketing Sharing

Your wallet details — whether DANA, OVO or GoPay — and your account activity are never sold or passed to third-party advertisers. We share data only where law requires it.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete the data we hold on your account, reach out through any of the channels below. Our support team handles privacy requests during active service hours and will confirm receipt with a reference number so you can track the outcome. We aim to respond to all data-related requests within a reasonable timeframe as required under applicable local rules.

What Information We Collect and Why

rajajav Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you submit during registration — your name, email address, and the mobile number linked to your account. If you deposit or withdraw using DANA, OVO or GoPay, we record the transaction reference and wallet identifier

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so we can verify the transfer and match it to your account. We do not store your full e-wallet PIN or password at any point. We also collect session data — your device type, browser, and IP address — each time you log in, whether you
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are in Bandung or anywhere else in Indonesia. This session data helps us detect unusual login behaviour and flag it before it affects your account. Any data you share when you message our support team is held only as long as it takes to resolve your
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query, after which it is archived under our standard retention schedule. We use payment-rail data from DANA, OVO and GoPay solely for transaction matching and fraud prevention — never for marketing profiling without your consent. All data collection and storage practices apply only where local law
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permits, and we adjust our handling for eligible regions accordingly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy Rights

These are the questions we hear most from account holders in Indonesia about how their data is managed. If your question is not answered here, use the live chat or email path listed above — our support team handles privacy queries during service hours.

We collect your name, email, mobile number, and device session data at registration. If you link DANA, OVO or GoPay, we also hold the wallet transaction reference for verification purposes.

Yes. Send a data-access request via email or live chat with your registered account name. We will compile and return the data we hold, subject to applicable local law and identity verification.

Contact support by live chat or email and submit a deletion request. We will action it within the timeframe required by local law, keeping only what we are legally obligated to retain.

Wallet transaction references are used only to match your deposit or withdrawal to your account. We do not share wallet data with third parties for advertising or profiling without your explicit consent.

We use functional cookies for login sessions and analytics cookies to understand how the site is used. You can review and withdraw consent through the cookie preference centre in the page footer.

After account closure, we retain records only for as long as local law requires. Once that period ends, personal data is deleted from our systems according to our standard retention schedule.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountrajajav Login InfoGates of Fortune

How rajajav Handles Your Personal Data

Data Handling, Cookies and Account Security

SSL Encryption

Cookie Controls

Data Retention Schedule

No Third-Party Marketing Sharing

How to Reach Us About Your Data

Common Questions About Your Privacy Rights

01 What personal data does rajajav collect when I open an account?

02 Can I request a copy of the data rajajav holds about me?

03 How do I ask rajajav to delete my personal data?

04 Does rajajav share my wallet data — DANA, OVO or GoPay — with anyone?

05 What cookies does rajajav use and how do I control them?

06 How long does rajajav keep my account data after I close my account?

Privacy Policy

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